Privacy Policy

1. Introduction & Scope

This Privacy Policy explains how BrainFleet ("BrainFleet", "we", "us", or "our"), registered in the State of Wyoming, United States of America, collects, uses, and safeguards information when you visit our website (brainfleet.ai) or communicate with our engineering fleet.

We believe in engineering clarity and respecting your privacy. We do not sell your personal data, and we collect only the minimal information required to assess technical project requirements and respond to your inquiries.

2. Information We Collect

We collect information you directly provide when submitting our project inquiry form or contacting us via email:

• Contact Details: Full name, professional email address, and phone number.
• Organization Details: Company or organization name, and country or region of operation.
• Project Scope & Objectives: Selected capability focus (AI Systems & Agents, Custom Software, Automation, Data-Driven Applications, or Integrations) and details regarding your technical challenge.
• Technical Log Data: Client IP address and request timestamps, processed temporarily for security rate limiting and anti-abuse protection.

3. How We Use Your Information

We use the collected information solely for legitimate business purposes:

• To evaluate project feasibility, architecture, and timeline requirements.
• To respond directly to your technical inquiries within 1–2 business days.
• To prevent automated spam submissions, Denial-of-Service attacks, and malicious abuse.
• To fulfill our legal and administrative obligations in the State of Wyoming, USA.

4. Email Processing & Resend Integration

Inquiry submissions are delivered to our engineering fleet using Resend (resend.com), an enterprise email transmission provider.

When you submit a message, your data is transmitted over TLS/HTTPS encryption to Resend's infrastructure, which routes the notification to our designated internal inbox (support@brainfleet.ai). Data is handled in accordance with Resend's security and privacy practices.

5. Cookies & Tracking Technologies

We keep our tracking footprint minimal and transparent:

• Essential Storage: We use your browser's local storage to remember your privacy choices and cookie preferences.
• Analytics: We may utilize Google Tag Manager (GTM) for anonymous site traffic measurements. Analytics scripts are loaded only in accordance with our cookie consent mechanisms.
• No Third-Party Advertising: We do not deploy cross-site advertising trackers, behavioral marketing pixels, or data broker scripts.

6. Data Retention & Security Measures

We implement industry-standard security safeguards to protect your personal data, including:

• End-to-end transport encryption via TLS 1.3/HTTPS.
• Strict Content Security Policies (CSP), HSTS, and X-Frame-Options headers to prevent XSS and clickjacking.
• In-memory IP rate limiting (3 requests per 15-minute window) and HTML input sanitization to block malicious payloads.
• Retention of inquiry correspondence only for as long as necessary to facilitate ongoing business communication.

7. Your Rights & Choices

Depending on your location, you may have rights under applicable privacy frameworks (including European GDPR or US state regulations), such as:

• The right to request a copy of the personal details we maintain about you.
• The right to request correction or complete deletion of your information.
• The right to withdraw consent for any non-essential analytics tracking.

To exercise any of these rights, email us directly at support@brainfleet.ai.

8. Third-Party Service Providers

We work only with vetted infrastructure partners who adhere to rigorous security standards:

• Resend: Secure email API infrastructure.
• Vercel: Edge hosting, CDN caching, and serverless compute.
• Google Analytics / GTM: Web performance and traffic analytics.

9. Governing Law & Dispute Resolution

This Privacy Policy and all matters arising from your interaction with our site shall be governed by, and construed in accordance with, the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles.